Below is a comprehensive list of the services we offer, to help our clients succeed:
Organizational Development and Organizational Effectiveness
Our organizational development practice is focused on helping clients optimize their organizational culture, and empowering their people to execute the business strategy in a more productive manner. In many cases, a mindset shift may be required to enhance agility in the organization, so that instead of leaders controlling and directing work by constantly steering the tasks of the employees, employees are empowered as a result of being part of a strong community that supports and grows the culture. This motivates people to deliver exceptional results and to approach their work from a team orientation. Critical to achieving this result is the creation of a cohesive community with positive peer behavior and a high-trust environment.
For example, a typical intervention strategy might include the following components:
| Group facilitation by means of workshop sessions for key managers and employees, including team dynamic improvement and trust building. |
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| Individual Strengths Assessments and 360-Degree Feedback |
| Individual Coaching Sessions |
| Analysis of Assessment Data: to determine significant strengths and weaknesses, and how those strengths are being perceived by others. |
| Presentation and review of analysis results, and coaching on customized techniques to help put this information into action. |
| Strategies for correcting/remediating toxic work environments, where a lack of trust (or a lack of respect) may be present. (Characteristics: conflict, ego, gossip, insecurities, insensitivity to others, lack of awareness, misinterpretations, lack of or ineffective communication, corporate ladder-climbing). |
Measures of Success would include the following:
| Employees work cooperatively with others to overcome conflict and build toward a common goal. |
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| Employees readily identify with other people’s situations and can see things clearly from their perspective. |
| Employees take responsibility for influencing and motivating others to contribute to the goals and success of their team and organization. |
| Employees are energized, and they remain positive about the future. |
| Employees will improve communication styles and establish clear expectations with team members. |
| Employees convey their ideas and opinions in a confident and respectful manner and have a positive impact on others. |
| Employees are motivated to do quality work and do not hesitate to step forward for tasks that they believe they can perform. |
| Employees enjoy their work day because they are spending more time in the areas that energize them. |
Workforce Survey, Measurement, and Analysis
For large clients we have utilized survey platforms to conduct workforce measurement to obtain feedback, benchmarks, and data from employees throughout the enterprise to measure the correlation between employee engagement and company success. This included analysis of survey results, and facilitation of action planning sessions with employee groups, in order to prioritize remediation strategies to improve performance and engagement in weak areas identified by the survey.
Key elements include:
| Analysis of human capital survey results to identify interconnected levels including: drivers, engagement outcomes and business outcomes. |
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| Action Planning Workshops with employee groups to present and discuss group strengths and weaknesses based on engagement rankings, so that meaningful actions can be identified to create positive changes comparable to benchmarks based on industry standards. |
| Consultations and coaching sessions with key managers and employees to advise on ways to improve employee performance and well-being that directly correlate to positive and tangible business outcomes |
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Programs for Nonprofits & Educational Institutions
For major universities, we have prepared and delivered coaching and mentoring programs to prepare graduating students for making better life and occupational choices, using the following techniques:
| Developed workshops and coaching programs for peer advisors to enhance their ability to advise students by using improved communication techniques, and identifying strengths, and energizers. |
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| Facilitated soft skills training sessions, group discussions, and team exercises. |
| Created learning resources and collateral materials that reinforced content presented during workshops as a follow-up activity for participants. |
| Reviewed and analyzed findings of State-commissioned Status of Women and Girls report to develop programs to enhance and optimize social development strategies for young women. |
| Designed and presented workshops and curriculum for business and professional affinity groups, such as Women’s Leadership Institute. |
For major nonprofits, we have a unique understanding of this business model, enabling us to drive real business benefits with our effective processes, restructuring, and change programs, such as:
| Facilitating problem solving sessions with teams/leaders, such as for design of new marketing programs, and strategic plans. |
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| Providing regular feedback and coaching to key initiative leaders and individual team members to drive solutions, provide ideas and give direction to increase the quality of products, services, and results. |
| Developing long-range strategic plans for management boards, leading leadership and strategic planning sessions, change sponsorship activities, stakeholder analysis, cultural assessment, change readiness, adoption, and sustainability, communication and planning initiatives. |
Learning Management Systems
Learning Management Systems can be invaluable tools for a variety of applications, the most common being for the administration, documentation, tracking, reporting, and delivery of educational courses or training programs. Providers of these types of products include Moodle, Litmos, and others, which have been deployed in many educational institutions and small to mid-sized businesses. For corporate clients, SAP’s Success Factors is an example of a cloud-based solution for HR that can manage the entire HR process and provide needed services to stakeholders, including core HR modules, talent management modules, employee engagement tools, workforce-related metrics, and key performance indicators. APT can assist corporate clients in selecting appropriate LMS solutions, as well as assist in integrating LMS into their businesses.
Programs for Individual Clients
For individual clients, we assist them in assuming greater responsibilities and higher-level positions (or improved job satisfaction) within their organizations by providing assessments of strengths, and training sessions on how to leverage those strengths in order to improve performance and value to the organization. We provide mentoring and coaching support to develop strategies for making optimal career choices, dealing with work-life balance issues, and strategies for interacting more effectively with co-workers, managers, and family or friends.